Act 1.
Situation: Mail from the electricity company, whether I can grant them permission to take the monthly payment from my Post-account.
Issue: Rather than the Post, I have a jetset bank taking care of my money.
Solution: Visit office and use my best french to ask for a replacement of the form.
Result: We got it!
Act 2.
Situation: Mail at my old apartment from the residential insurance company. They have received my change of address.
Issue: They have changed my old address to my old address.
Solution: Send email in french asking for a second attempt to change address.
Result: New policy within a day and appologies.
Ah, the sweet taste of victory. The Dead Kennedys knew very well what that was like!